If you are passionate about wellness, have a knack for hospitality, and are excited about living and working in Morocco, we would love to hear from you!
retreat manager
We are looking for a dedicated and experienced Retreat Manager to join our Surf and Yoga Villa in the beautiful coastal region of Morocco. This is a unique opportunity to lead a dynamic team, ensuring our guests have an unforgettable experience filled with relaxation, adventure, and personal growth.
Duties and Responsibilities:
Oversee the day-to-day operations of the retreat villa, ensuring smooth and efficient management.
Manage and support staff, including hiring, training, scheduling, and performance evaluations.
Maintain high standards of guest service, addressing any issues or concerns promptly and effectively.
Coordinate surf and yoga sessions, ensuring instructors and guests are well-informed and prepared.
Handle bookings, inquiries, and guest communications, both pre-arrival and during their stay.
Organize and facilitate events, workshops, and activities to enhance the guest experience.
Manage budgets, monitor expenses, and ensure financial efficiency.
Maintain the villa’s facilities, ensuring cleanliness, safety, and aesthetic appeal.
Develop and implement marketing strategies to promote the retreat and attract guests.
Build and maintain relationships with local vendors, partners, and the community.
Essential Qualifications and Requirements:
Previous Experience: Minimum of 2 years of experience in a similar role, preferably in hospitality, wellness, or retreat management.
Language Skills: High proficiency in English, both spoken and written. Additional languages (such as French or Arabic) are a plus.
Commitment: Ability to commit to the role for a duration of 6 months to 1 year.
Leadership Skills: Proven leadership and team management abilities.
Communication Skills: Excellent interpersonal and communication skills.
Problem-Solving: Strong problem-solving skills and the ability to remain calm under pressure.
Customer Service: A passion for providing exceptional guest experiences.
Flexibility: Willingness to work flexible hours, including weekends and holidays.
Cultural Sensitivity: An understanding of and sensitivity to diverse cultures and backgrounds.
Organizational Skills: Strong organizational and multitasking abilities.
Tech-Savvy: Proficiency with basic computer programs and reservation systems.
Salary:
Salary will be dependent on experience. This is also a live-in position and you will be allocated a private room in the villa, along with meals during working hours
Please send you CV with relevant experience, along with a short intro as to why you would like to work for us and what make you a good person for the role, to [email protected] with the subject 'Retreat Manager Position'